1. Introduction

This Privacy Notice is issued by Villa Bestari Apartment in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.

Villa Bestari Apartment (“we”, “us”, or “our”) respects your privacy and is committed to the lawful collection, use, disclosure, and protection of personal data in accordance with the PDPA.

When you use our services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

2. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

2.1 Information You Provide

When you create an account or use our services, you provide us with personal information that includes:

• Your name and contact information
• Account credentials
• Payment information when required
• Communication preferences
• Any other information submitted via forms, email, or other communication channels.

2.2 Automatic Information

We may also collect technical data automatically and store certain information when you use our services:

• Device information and identifiers
• Log information and usage statistics
• Location information when enabled
• Browser type and settings
• IP address, Operating system, Pages visited, Access time etc.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Provide and personalize our services
• Process transactions and send related information
• Send notifications and updates about our services
• Maintain security and verify identity
• Analyze and improve our services

4. Purpose of Information Processing

Your personal data may be processed for the following purposes:

• To respond to enquiries, requests, and communications;
• To manage resident, visitor, and administrative matters;
• To provide apartment-related services and updates;
• To improve website performance, security, and user experience;
• To comply with legal, regulatory, and operational requirements; and
• For such other purposes as are directly related to the above.

5. Disclosure of Personal Data

We will not sell or rent your personal data. Your personal data may be disclosed to:

• Our employees, agents, contractors, and service providers who require access for operational purposes;
• Government authorities, regulators, or law enforcement agencies where required or permitted by law; and
• Any other party where disclosure is necessary for legal, security, or administrative purposes.

6. Consent

By providing your personal data to us through this website, you consent to the processing of your personal data in accordance with this Privacy Notice and the PDPA.

7. Data Security and Retention

We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Access and Correction

Subject to applicable legal requirements, you may request access to and correction of your personal data by contacting us using the details provided on our website or through our management office.

9. Cookies

Our website may use cookies or similar technologies to improve functionality and collect usage statistics. You may disable cookies in your browser settings, but some parts of the website may not function properly.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with the revised effective date.